Privacy Policy

Privacy Policy

At Pharmaceutical TW3, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data.

This Privacy Policy explains how your information is handled when you use our website, purchase our products, or contact us.


1. Brand & Legal Information

  • "bestzi" is a brand of BESTZI LTD

  • Registered in England and Wales

  • Company Number: 13234836

BESTZI LTD is authorized for global sales by Central Pharmaceutical Joint Stock Company No3.

Registered Office Address:

24-26, Arcadia Avenue
Dephna House #105
London, Greater London
N3 2JU
UNITED KINGDOM

Contact Information:

Phone: +84 346 121 131
Email: ducnguyenba229@duocphamtw3.com


2. Information We Collect

We may collect the following categories of information:

Information You Provide

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information

  • Order history

  • Customer support communications

Automatically Collected Information

  • IP address

  • Device type and browser

  • Website usage data

  • Cookies and tracking data


3. How We Use Your Information

Your information may be used to:

  • Process and fulfill orders

  • Provide customer service and support

  • Communicate updates regarding orders

  • Improve website performance and user experience

  • Detect and prevent fraud

  • Comply with legal obligations

We do not sell your personal data to third parties.


4. Sharing of Information

We may share your information with:

  • Payment processing providers

  • Shipping and logistics partners

  • IT and hosting providers

  • Regulatory authorities when required by law

All third-party service providers are required to protect your information.


5. Data Security

We implement appropriate technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or alteration.

However, no electronic transmission or storage system can be guaranteed to be 100% secure.


6. Cookies & Tracking Technologies

Our website may use cookies to:

  • Recognize returning visitors

  • Store user preferences

  • Analyze website traffic

  • Improve customer experience

You may disable cookies in your browser settings, though certain features may not function properly.


7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Provide support

  • Comply with legal requirements

  • Resolve disputes

When no longer required, data is securely deleted or anonymized.


8. Your Rights

Depending on your jurisdiction (including UK and EU regulations), you may have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Object to processing

  • Withdraw consent

To exercise these rights, please contact us using the information above.


9. International Transfers

As BESTZI LTD operates internationally, your information may be processed outside your country of residence in accordance with applicable data protection laws.


10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes become effective once posted on our website.

Continued use of our services constitutes acceptance of the updated policy.


If you have any questions regarding this Privacy Policy, please contact:

BESTZI LTD
Email: ducnguyenba229@duocphamtw3.com
Phone: +84 346 121 131